![]() ![]() While they acknowledged our complaint, their lack of interest in the problem made us feel undervalued as guests. ![]() However, the response from the staff was underwhelming. We were simply too tired to move all of our things and the hotel seemed pretty full when we checked in.Īt check-out, we made sure to inform the front desk about the persistent and distressing odor we experienced throughout the night. Regrettably, due to the late hour and the lack of immediate resolution, we decided against approaching the front desk for a room change. It is disheartening that such measures were necessary to make the room more tolerable, causing additional inconvenience and discomfort. In an effort to mitigate the odor, we resorted to stuffing a towel under the bathroom door. Unfortunately, as we fell asleep, the air freshener dissipated, and an overwhelming sewage odor permeated the room, disrupting our rest.Īround 2:00 am, the unpleasant stench abruptly woke us up, and we realized the severity of the situation. Although initially bearable, it soon became evident that it was attempting to mask an underlying problem. Upon entering the room, I immediately noticed a strong and artificial scent of air freshener. No matter what your healthcare journey, we're here for you. While the check-in process was smooth, the subsequent events left much to be desired. At UnityPoint Health, our team of health care professionals specialize in many areas to bring you the most comprehensive care. I encountered several issues that greatly impacted the overall quality of my experience. Clarion Pointe Galveston (formerly Four Points by Sheraton) is both a comfortable and convenient place to stay, located right by top attractions such as the. /rebates/2ftennessee2fgatlinburg2fclarion-hotels2ftn1033fcheckInDate3d26checkOutDate3d&. ![]()
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